Refund policy

We Want You to Love your Pamela Zamore Jewelry

If you are not happy with your order for any reason, you may return your item(s) for a credit in the form of original payment, with the exception of custom order pieces. Please initiate your return or exchange request by emailing us at clientservices@pamleazamore.com within 7 days of receipt of your piece. We can’t accept returns requested after 7 days. Returned pieces must be unused and in original condition and original packaging.  (And we of course must reserve the right to refuse any return or exchange if we believe the item purchased was damaged, misused, or worn.)  You will receive your credit (less original shipping charge) once the item is returned to our studio and inspected. 

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